Online form makes it easier for separated parents to see their children

It will be quicker and easier for separated parents to apply to see their children thanks to a new online service launched by HM Courts and Tribunals Service (HMCTS).

Our Rob Synnott said, “Undoubtedly this is an extremely difficult and stressful time for some parents, trying to arrange to see their children and hopefully this system will make that process more straightforward”.

The system means parents and their legal representatives can apply to the court digitally to make child arrangements.

Until now, this was an entirely paper service which inevitably led to errors when filling in the form and postal delays. Of the more than 8,000 people that used the digital system during its pilot phase, 93% of them were either satisfied or very satisfied with many commenting on the ease and speed of the new application.

Previously, some applicants would have to fill in three separate forms, which would typically amount to more than 30 pages. This has now been simplified and can be completed in as few as seven online pages, with thousands of sheets of paper already saved.

As well as helping to reduce delays and error, the digital system also directs parents to alternatives other than applying to court, helping many people find more suitable ways to see their children.

This service is part of a £1 billion court reform investment and just one of several ways HMCTS and the Ministry of Justice are using digital ways of working to increase access to justice for court users across the country.

In the past four years, more than 300,000 people have used online justice services for tasks such as applying for probate, responding to civil money claims, or applying for a divorce.

If you would like assistance in a family matter, get in contact with our Rob Synnott on 01736 362 362 or for further information.

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